Support Center
Contractor-focused help articles to get your project moving fast.
How do I request a quote?
Use the Contact or Request a Quote form and include project details, location, and timeline.
- Go to the Contact page.
- Select “Request a Quote” in the subject dropdown (if available).
- Add project details, photos, and preferred start date.
- Submit the form and we’ll follow up within 1–2 business days.
What services do you offer?
We provide contractor services including repairs, installations, renovations, and maintenance.
- Visit the Services page for the full list.
- If your project isn’t listed, contact us and we’ll confirm availability.
How does scheduling work?
Appointments are scheduled based on availability and project scope.
- Submit a booking request or contact form.
- We confirm a site visit or call to review the scope.
- You receive a proposed schedule and next steps.
What areas do you serve?
We serve local and surrounding areas based on travel distance and project type.
- Check the contact page for service area details.
- If unsure, message us with your address or ZIP code.
How is pricing determined?
Pricing depends on scope, materials, labor, and timeline.
- Provide detailed requirements in your request.
- We may schedule a site visit for complex projects.
- You receive a written estimate with line items.
Do you offer emergency or urgent service?
Yes, emergency service is available for qualifying issues.
- Mention “urgent” or “emergency” in your message.
- Include your phone number for faster response.
- We’ll confirm availability and dispatch options.
What is the typical project timeline?
Timelines vary by project size, approvals, and materials.
- Small repairs: 1–3 days.
- Medium projects: 1–3 weeks.
- Large renovations: 4+ weeks with phased milestones.
What payment methods do you accept?
We accept major cards and bank transfers. Payment schedules may apply.
- You’ll receive an invoice with payment options.
- For larger projects, deposits and milestones are standard.
Can I reschedule or cancel?
Yes, with advance notice to avoid fees.
- Contact us at least 24–48 hours before the appointment.
- We’ll confirm new dates or cancellation details.
Are you licensed and insured?
Yes. We maintain required licensing and insurance coverage.
- If you need documentation, request it via the contact form.
Need help with a specific issue? Visit the Contact page or use the chat widget to reach support.